FAQs

To place an order with us you can order through our online boutique. To do this you will need to navigate to a product page and follow the prompts starting with the 'Quick Buy' or 'Add to Bag' button. To further your transaction you will then have to click the 'Checkout' button on the mini basket or shopping bag page. Alternatively, you can purchase the outfit by calling out Client Care Team who will be happy to place an order over the telephone for you.

If you cannot find the item or size you require, we invite you to contact our Customer Care Team through our enquiry form or by calling us on +971586222089 who will do their best in assisting you to find the piece you are looking for.

If you are experiencing difficulty completing your transaction there could be a variety of reasons as to why your bank is declining the transaction. Firstly, check that the details you have entered into the checkout match the details on your bank card. If all details are correct, and your transaction is still being decline, you should contact your card provider who will be able to give you further visibility on your transaction.

If you have any questions which are not currently answered on our site, please contact our Customer service care team either by using our enquiry forms, or by telephone +971 58 622 2089. Our contact hours are Sunday - Thursday, 09:30 - 17:30pm